​

NO RE-ADMISSION
There is no re-admission at Hatch, so make sure you are prepared to stay in the premises until you are ready to leave! We have an outdoor smoking courtyard. Access the courtyard by heading downstairs via the doors to the left of the stage.

​

AGE RESTRICTIONS
Most of Hatch listed events limit admission to people of 18 years for girls and 21 for boys of age and over on club events . This means if you are underage you will be refused admission even if you are accompanied by a parent, guardian or much older friend.

​

PHOTO ID REQUIREMENTS

For some events, we require everyone to present Photo ID and we use ID scanning. This means that you need to present the original physical (non-digital) ID to be scanned on entry. Without appropriate ID you may be refused entry. Check the event details.

The forms of ID we accept are

• Driving licence with photo

• Passport

• Photo ID card with a PASS hologram.

• Physical id only

 

DRESS CODE
Smart dress, box fresh trainers

Please check the event listing on this website to see if there is a dress code for an event.

SEATING
We are a standing venue so no seats are assigned to tickets on regular club nights. There is limited VIP seating inside.

ACCESSIBILITY
Disabled area and toilet available. All stairs have sturdy handrails.
If you need some help with access our team are on hand.

Please contact our events co-ordinator ideally at least three days in advance and let us know. We may ask you to arrive ten minutes before doors open so you can enter in advance.

​

COMPANION ADMISSION
First buy your ticket for the event. Then contact our events co-ordinator, ideally at least 2 days in advance to tell us that you wish to bring a companion to help with mobility. We’ll put your companion on the guest list so they won’t need an advance ticket.

​

WHEELCHAIR USERS
Unfortunately, there is no lift at Hatch. We are happy to accommodate wheelchair users, however, they will be limited to our VIP area where they will receive table service and have access to the toilet.

We ask that you arrive ten minutes before doors open and make yourself known to our security staff, ready for advanced entry. The venue manager will offer you a suitable area with a good view of the stage.

If you have any further questions please feel free to contact us and ask. We’d like to help.
Contact us on 07530666622 or send a message to our events co-ordinator

ACCESSIBILITY & TOILETS
The toilets cubicles are available upstairs and downstairs

YOUR HEALTH AND SAFETY
Your health and safety is important to us.

ILLNESS OR ACCIDENT
If you or a friend feel unwell, or you have been involved in or witness an accident in which anyone is hurt, please inform one of our staff immediately and ask for first aid or a medic. Hatch will always have either a medic or registered first aider in the building, to alert please let security know.

MEDICINES
If you need to bring medicine with you into the venue please alert our security and door staff when you arrive. You may be able to keep some medicines with you inside the venue and you may need to leave some with our medic or manager.

​

FOOD AND DRINK
Unfortunately, we don’t allow food or drink into the venue unless this this is a private event.

DRINKING RESPONSIBLY
These tips will help you make the most of your night, get home safely, and remember it all the next morning.

​

PACE YOURSELF
In the interests of making a night of it, pace your drinks. Alcohol is a diuretic, so taking it easy can stop endless trips to the toilet getting in the way of your night.

​

STAY HYDRATED
Alternating between alcohol and soft drinks or water is an easy way to avoid a nasty hangover, and help you stay in control. You can request free tap water at either one of our bars.

​

KEEP YOUR DRINK CLOSE BY
Only accept drinks from people you know and trust, and don’t leave your drink unattended to avoid the risk of it being spiked. Drinkaware is the independent, UK-based charity that promotes responsible drinking.

Visit Drinkaware’s website for more information on drinking alcohol responsibly.

​